AODA Case Manager

JOB SUMMARY: The AODA Case Manager position is located at Outagamie County. The AODA Case Manager works as an agent of the county to screen individuals and families requesting AODA/SA services or information.  Functions as the main contact and coordinates services for the Intoxicated Driver’s Program.   Completes Intoxicated Driver’s Assessments and Intoxicated Driver Safety Plans.  Provides follow-up and case management services including but not limited to referrals for services, assessment and case managing for the Intoxicated Driver’s Program and consumers within this program and AODA/SA programming in general.  Provides consultation with other county Divisions and other entities as needed.  Works under the direction of the Clinical Director, assigned Clinical Supervisor, and works within the State of Wisconsin scope of practice.


Associates degree, certification as a Substance Abuse Counselor (SAC), and Intoxicated Driver’s Assessor certification required.  A Bachelor’s degree in human services or related field as well as prior training and experience in the AODA/SA field is preferred.

Minimum 1 year experience providing Intoxicated Driver’s assessments and case managing consumers under Driver’s Safety Plans.

Ability to efficiently utilize technology, including electronic health records, office software, and related equipment.

Ability to comprehend and interpret a variety of documents, including client charts, medical, school records, professional literature, policy and procedure manuals, diagnostic manuals, etc..

Ability to prepare a variety of documents including client records, referrals, court reports, intake and assessment records, case notes, individual treatment plans, letters, and other correspondence, etc.

Ability to adhere to professional ethics and standards.

Communicate effectively with clients and family members, community agencies and service providers, psychiatrists, physicians, and other medical professionals, attorneys, Human Services personnel, school personnel, and others verbally and in writing.

Work well in a team environment displaying a supportive and positive attitude.

Demonstrated common sense, judgment, and communication skills and the ability to maintain confidentiality.


Assesses, diagnoses, and recommends treatment using ASAM, WAID and related placement criteria to ensure the consumer’s needs are met, including Intoxicated Driver Assessments and Driver Safety Plans.

Works collaboratively with the consumer to develop a Driver’s Safety Plan that addresses the needs of the consumer.

Ensures timely completion and submission of required forms for drunk drivers to the Wisconsin Department of Transportation; completion and submission of referral and clinical information when appropriate to contracted service providers as evidenced by sample file and chart reviews conducted by peers and supervisors.

Monitors consumer progress in completion of the Driver’s Safety Plan.

Ensures compliance with federal, state, and county mandates including DHS 75 and DHS 62 and other applicable regulations.

Collaborates with multiple disciplines to effectively and efficiently provide consumer care and achieve desired outcomes.

Demonstrates an understanding of and sensitivity to cultural, environmental, and social factors that might impact the consumer and treatment experience.

Performs other duties as assigned.

Salary: $47,000-49,000/year with full benefit package.

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