Dementia Care Specialist

This position is part of a consortium serving the regional Aging and Disability Resource Centers of Calumet, Outagamie and Waupaca counties. The primary work location is Appleton, WI.


A Bachelor of Arts or Science degree is required, preferably in the health or human services related field; a master’s degree is preferred.

At least one year of full-time paid experience working directly with multiple people with dementia and family/informal caregivers (e.g., providing direct care, caregiver support, support group facilitation, residential care management, home care).

Expertise and knowledge regarding older adults, dementia, dementia care and support, family and informal caregiver needs, and challenging behaviors.

Skills and experience in facilitating small group learning and discussion programs.

Experience with family caregivers of people with dementia and family dynamics.

Experience in developing collaborative relationships, preferably with community organizations and health care professionals.

Competence in public speaking and engaging community members and professionals.

Experience in program development, implementation, and creation of reports.

The ability to provide culturally competent services and supports.

The ability to function independently and be resourceful in the roles undertaken.

The ability to adjust work hours to meet with program participants and to provide community and employer outreach and educational programs.

Basic computer skills, including ability to record and report program data and information.

A valid Wisconsin driver’s license and the ability to travel for community events and to make home visits is required.


Develops referral relationships with physicians, dementia diagnostic clinics and other health and long term care providers.

Provides dementia-specific consultation and technical assistance related to cognitive screening and individual and family caregiver issues to adult protective services agencies (APS), crisis response systems, county/tribal aging offices, and other agencies, as requested.

Provides at least two approved evidence-based or evidence-informed interventions, one specifically designed for family caregivers, as part of ongoing activities. Maintains fidelity to the intervention model and accommodate families’ schedules for meetings (e.g., evenings and weekends, when necessary).

Provides volunteer training and guidance to expand the reach of the goals of the Dementia Care Specialist Program.

Collaborates actively and develops referral protocols with local, regional, and statewide dementia organizations including: the Wisconsin Alzheimer’s Institute, the Alzheimer’s Association chapters, and the Alzheimer’s and Dementia Alliance of Wisconsin.

Offers and provides person-centered support when memory screens are positive to assure opportunities for follow-up with primary care provider are available in accordance with the individual’s preferences.

Offers and provides short-term service coordination for individuals with dementia and/or their caregivers. Coordinates with county/tribal aging unit(s), APS and other county staff members and be available for joint or independent home visits.

Serves as a catalyst for developing and implementing strategies to create and sustain dementia-friendly communities in the service area.

Provides outreach and awareness to professionals, employers, organizations, and the general community about available dementia services.

Maintains current knowledge of dementia, research findings, new evidence-based interventions, and other innovations for people living in the community.

Participates actively in DCS statewide and regional meetings, training programs, and conference calls. Assists colleagues by sharing experiences. Mentors new DCS staff and provides materials and products to others, as requested. Provides conference workshops as requested and appropriate to increase the awareness of dementia and services available.

Completes 100% time reporting, collect and report program data, and contribute to DCS program evaluation.

Salary: $59,000 – $65,000/year with full benefit package.

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