Disability Benefit Specialist – Waupaca Co.

  • Full Time
  • Waupaca


Why apply??? This is an opportunity to make an impact in your community. As the Disability Benefit Specialist for Waupaca Co., you will counsel and advocate for individuals between 18 and 59 years of age with developmental disabilities, physical disabilities or a mental illness to assure that they receive information about, and assistance in, accessing the public and private benefits for which they are eligible.  Everyone deserves the right to live optimally, and YOU are going to be the reason they do.

The position is based in the Waupaca County Branch of the Regional ADRC of Calumet, Outagamie and Waupaca Counties.  VPI is the employer of interest.


  • Bachelor’s Degree in a health or human services related field and at least one year of relevant experience or State of Wisconsin Department of Health Services (DHS) approval
  • Valid Driver’s License and reliable transportation
  • Knowledge of, or experience working with public benefits, insurance and/or the legal system; Ability to read, interpret and apply regulations governing eligibility for benefits
  • Ability to research and investigate problems, and advocate on behalf of customers
  • Knowledge of services and resources for persons with disabilities preferred
  • Demonstrated common sense, judgment, and communication skills, and the ability to maintain confidentiality



  • Provides accurate and current information on a comprehensive array of private and government benefits and programs, and provides technical assistance about how to access such benefits
  • Assists potential applicants for private and government benefits and programs to locate and gather verifying data, both financial and non-financial
  • Provides information on consumer rights, complaints, grievance and appeal processes
  • Provides advice and assistance in preparing and filing complaints, grievances and appeals at the local and state levels, as well as beyond
  • Makes appropriate referrals for employment and other disability-related counseling and services
  • Consults regularly with the designated DBS Program Attorney to determine appropriate interpretation of law or regulation and appropriate action to assist in resolution of client issues

Work performed is generally within the light range as defined by the United States Department of Labor.

Base pay ranges $40,000-50,000/year based on experience.  VPI benefits including Health Insurance, HSA Contributions, PTO, and Sick Time. VPI is also eligible for Public Service Loan Forgiveness.


VPI (Valley Packaging Industries) is a community rehabilitation center that provides a variety of human services and vocational skills training to Fox Valley residents and manufacturing-related business services to private industry. Valley Packaging is the result of a partnership created more than 60 years ago with parents of people with disabilities, local manufacturers, and human service providers. By consistently meeting clients’ and customers’ needs, Valley Packaging has grown into the successful service organization it is today with over 800,000 sq. ft. of customizable production space, large isolated packaging areas, capacity available for growth, high-speed equipment, and a uniquely blended workforce that integrates hundreds of individuals with disabilities with technically trained production workers.

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