We hope these FAQ’s will help answer your questions, but if there is something else we can help with, or if you would like further clarification on sizing, our products, or return policy, please feel free to send us an email at inclusionclothingco@vpind.com, and our dedicated team will get back to you as soon as possible.

Orders take about 7-10 business days from the time they are placed to ship. Lead times vary based on when your order comes in, due to the nature of our made-to-order process. If you have a need for a rush order, please reach out to our team and we will do our best to accommodate your request.

Do to the fact that our items are custom made-to-order, we do not accept any returns or exchanges, unless you receive a damaged or defective item. If your item is damaged or defective, please reach out to our team within 7 business days from when you received your items to issue a claim.

Please view our size charts before ordering to ensure best fit.

If you selected local pickup, you will be notified by email when your order is ready to be picked up. Orders will be held at our front office for pickup at VPI, Inc. located at 110 N. Kensington Dr. Appleton, WI 54915. When you arrive, please provide our front desk staff with the name on your order, and we will fetch it for you!

Inclusion Clothing Co. is an enterprise of VPI, Inc. We are located and ship from VPI’s Kensington Production Facility in Appleton, Wisconsin. Zip 54915.

Whether you have a question on our products, have a special request, or just want to say hi, we would love to hear from you! Please contact us at inclusionclothingco@vpind.com and our team will be respond to you as soon as possible.

Absolutely! If you have a special event, are looking for corporate gifts, or are interested in learning more about how we could work together, please send us an email with a brief project description and your preferred contact method, and we will get in touch!

To keep your items looking their best, please follow our recommended garment care instructions:

Turn the garment inside out before washing. Wash with like colors in cold or warm water with mild detergent. Do not use fabric softener or bleach. Tumble dry on low or normal heat or hang dry. Do not dry clean and do not iron directly on the vinyl.

Valley Packaging Industries, Inc., DBA VPI, Inc. is a nonprofit, tax-exempt charitable organization under Section 501(c)(3) of the U.S. Internal Revenue Code. Our tax identification number is 39-0921632.
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